Start with the user guide
The user guide covers installing VeloAssist Host, granting macOS permissions, pairing a controller, connecting to a remote machine and removing VeloAssist.
- Set up VeloAssist Host
- Pair a Mac, iPhone, iPhone Duo or iPad
- Connect and control a remote machine
- Troubleshoot a connection
Check the frequently asked questions
The FAQ covers account and pairing questions, internet connections, Tailscale, iCloud sync, macOS permissions and supported Host platforms.
Send TestFlight feedback
If you are testing the VeloAssist controller, use Send Beta Feedback in TestFlight to report a problem or suggest an improvement. TestFlight attaches useful diagnostics for the app build.
You can also email assist@velosec.au if TestFlight feedback is not available.
Contact VeloAssist support
Email assist@velosec.au. To help us investigate quickly, include:
- The device and app version, for example VeloAssist Host 0.1.5 (198) or the TestFlight build number.
- The macOS, iOS or iPadOS version on each device involved.
- What you expected to happen, what happened instead, and any message shown by the app.
- Whether the devices were on the same network, connected through Tailscale, or using an internet connection.
Report a security issue
Email assist@velosec.au with Security in the subject. Do not include passwords, private keys, pairing invites or other secrets in a support message.